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In this issue, weâll learn how Coca-Cola figured out a creative way to engage young audience with its brand.
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Content Breakdown
Coca-Cola đ„€Â
In 2011, Coca-Cola launched a campaign where they replaced their iconic logo with random names on bottles.
In 2018, Coca-Cola ran a similar campaign in India, and I remember thinking, âDo I need to buy a Coke with my name on it, or can I just grab any bottle? Would the shopkeeper not sell me one if my name wasnât on it?

While researching for the last issue about Spotify Wrapped, I came across this campaign as a perfect example of personalization and shareability.
I immediately recognized it and understood what they were trying to do.
Coca-Cola wanted to engage more with the younger audience, so they replaced their logo with 250 common names and launched the “Share a Coke” campaign. It encouraged people to find and share bottles with their names on social media.
Itâs a brilliant example of how to create marketing campaigns with a focus on personalization and shareability.
Why it Worked!
It was all about personalization. Coca-Cola replaced its iconic logo with 250 common names, making the drink feel personal. When you see your name on a Coke bottle, you immediately connect with the brand.

This sense of belonging made people feel special. The campaign also encouraged people to share it on social media with the #ShareACoke hashtag, turning customers into active participants. By sharing their personalized Coke bottles, they helped spread the word and made the campaign go viral.
And it wasnât just about selling a drink – it was about creating an Emotional Connection. Sharing a Coke wasnât just fun; it was something people wanted to share with friends and family, creating memorable moments.
The result?
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#ShareaCoke had 89,000 users on Twitter and 496,000 users on Instagram
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The 14% share rate (against a benchmark of 3â5%) meant over 800,000 virtual bottles were shared on Facebook.
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Organic celebrity posts generated approximately 13.6 million impressions and 381,424 expressions
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70% of public relations-driven social posts included the campaignâs #ShareaCoke hashtag.
This campaign shows how combining personalization, social media engagement, and emotional storytelling can turn a simple product into something people canât wait to share.
How You Can Create Content Like This
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Personalization:
You have to create personalized experiences for your customers through your campaigns. You can engage with your customers in a way similar to how Starbucks writes their customerâs names on cups.These small gestures make customers feel special and appreciated. Another example is a small online shop that could include a personalized thank-you note. This thoughtful gesture enhances customer experience and builds loyalty.
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Social Media Engagement:
Encourage customers to share their experiences with your brand on social media. Offer something unique for free to incentivize sharing.A great example of this is HeadphoneZone, which gives out free playlist cards featuring different genres, creating a memorable experience for its customers. You can apply this by offering free downloadable guides, unique content, or limited-edition items that customers can share online. This approach enhances exclusivity and builds a sense of community.
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Emotional Storytelling:
Go beyond just selling a productâcreate narratives that connect with customers on an emotional level. Share stories of how your product makes a difference in peopleâs lives or creates memorable experiences.For example, Nikeâs âJust Do Itâ campaign connects with customers by sharing powerful stories of athletes overcoming obstacles, which resonates emotionally with their audience. You can do something similar by creating content around customer challenges or pain points, showing how your product helps them overcome those struggles and achieve their goals.
Resources for this Week âš
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Previous Issue: Personalization + Shareability: The Magic Behind Spotify Wrapped
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Something to Read: Content Marketing Made Simple: A Step-by-Step Guide
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Theory of the Week: The Era of Emotional Marketing: Schmittâs theory
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Something Interesting: Old Spice | The Man Your Man Could Smell Like
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Social Syntax is a weekly newsletter designed to simplify social media marketing for new marketers. Each issue breaks down high-performing content, shares actionable insights, and offers practical tips on how to implement effective strategies. With fresh resources, expert theories, and content ideas, we help you grow and improve your marketing skills every week.
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